Privacy Policy
Forever Eden Limited (“The Company, We and Us”) are committed to protecting and respecting your privacy
This privacy policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from “You”, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.forevereden.co.uk you are accepting and consenting to the practices described in this policy. This website is maintained by Forever Eden, hitherto “The Company, We and Us”. We are a sole trader – VAT No. 980654102 Any personal data you volunteer will be used for the purpose for which you supply it and will be treated with the highest standards of security and confidentiality, strictly in accordance with data protection principles, the Data Protection Act 1998, and applicable EU directives. It will only be shared, where you have given consent. This statement relates to our privacy practices in connection with this website. Some technical terms used in this statement are explained at the end of this page.
Data Protection Acts
The Data Protection Acts are designed to protect people’s privacy. They give effect to the Council of Europe Data Protection Convention. The Acts confer rights on individuals in relation to the privacy of their personal data as well as responsibilities on those persons holding and processing such data. They can be found at http://www.legislation.gov.uk/ukpga/1998/29/contents
What is “personal data”?
Personal data means data relating to a person who is or can be identified either from the data itself or in conjunction with other information that is in, or is likely to come into, the possession of The Company. It covers any information that relates to an identifiable, living individual. This data can be held on computers or in manual files. Regulation (EU) 2016/6791, the European Union’s (‘EU’) new General Data Protection Regulation (‘GDPR’), regulates the processing by an individual, a company or an organisation of personal data relating to individuals in the EU.
The Company’s obligations
Forever Eden has obligations under Data Protection Law that:
Data must be obtained and processed fairly.
Data must be accurate, complete and where necessary, kept up to date. Data must have been obtained only for one or more specified, explicit and legitimate purpose. Data must not be further processed in a manner incompatible with that purpose. Data must be adequate, relevant and not excessive in relation to the purpose for which they were collected or are further processed
Data must not be kept for longer than is necessary for that purpose.
Personal data held by The Company is registered with the ICO
We at Forever Eden owe a duty of care to the data subjects concerned, i.e. we take care not to cause any of our customers damage or distress by, for example, maintaining inaccurate information on our files, or disclosing personal data to someone who is not entitled to this data. The Company takes its obligations very seriously and adopts the strongest line in relation to the misuse of customer information by any of its staff.
Collection and use of personal information
Be assured that this website does not collect any personal data, apart from information that you volunteer (for example, when filling a form) and your IP address. Any information you provide in this way is used only for the purpose for which you provide it. The purpose is communicated clearly on any forms, for example, currently these purposes can include
Enquiring about services
When you proceed to fill out any enquiry or contact form in the Forever Eden Website, you will be reminded to refer to this policy.
Website Security
This website is hosted with MediaVita Limited, please visit their website for further information on their GDPR policies and procedures.
Right of Access
Under section 4 of the Acts a person has a right to be given a copy of his/her personal data. This subject access request (SAR) must be in writing through to the Data Controller. Your request should be as specific as possible. To enable us to issue the Data, it will be necessary for you to include evidence of your own identity such as a photocopy of your passport or photocopy of your driving license. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. A response to your access request will be issued to you as soon as is possible and in any event within fourteen days.
Right of rectification
Under section 6 of the Data Protection Acts, a person has a right to have his/her personal data corrected, if inaccurate, or erased, if there is not a legitimate reason for retaining the data. Forever Eden makes every effort to ensure that your personal data is accurate and only retained for as long as it is required. If you have reason to believe that your personal data held by Forever Eden is not accurate or should no longer be retained, you can write to us on the issue setting out clearly what personal data is at issue and the reasons why you consider it to be inaccurate and/or why The Company should no longer retain it.
Concerns over Data Protection
If you believe that an individual or third party has accessed your personal information illegally and/or that your personal data may have been disclosed to a third party illegally by Forever Eden, you can make a formal written complaint to:
Private and Confidential
Forever Eden
The Old Stables
Wickham Hall
Hadham Road
Bishop’s Stortford
Hertfordshire CM23 1JG
Please specify the exact data and include as much evidence that has led you to believe that your personal information has been accessed illegally through a disclosure by The Company. The matter will be investigated by The Company and you will be notified regarding the outcome of the investigation as soon as possible. Where can I get more information about my rights under the Data Protection Acts The UK Government legislation website explains the rights and responsibilities under the Data Protection Acts (http://www.legislation.gov.uk/ukpga/1998/29/contents)
Information we routinely collect
Our website collects the following information none of which can be traced back to any personal identifiable individuals. Statistical information (web browser version, pages visited etc…). The previous website address from which visits reached us, including any search terms used. IP addresses for the purposes of website security and safety.
